Gaming Console Repair

Things can get really hectic very quickly, especially at peak times. Because we don’t like it and we’re sure you don’t either, we need you to get in touch with us first to book an appointment, before turning up.We want everyone to be happy and have a smooth experience when they visit us, so we insert every customer or client into a time slot.

You are required to book an appointment so that we can continue to provide a dedicated and personalised service, to you. Not just a number, but an equal, a person who will have our full and undivided attention.

For as much as booking an appointment may seem like a pain, I’m sure you like the idea of a personalised service, without someone behind you rushing you or breathing down your neck.

Absolutely, YES!

When you bring your machine to us, you will have an appointment time slot, so we’ll spend a little time going over a few key points and you’ll have the chance to answer all the questions that will ultimately create you repair case.

This way you can describe the problems you are having with the computer in the best way possible, without knowing beforehand what to say, because we’ll guide you through the whole process, and you’ll end up feeling like you knew a lot more than you thought, and in fact even learning a lot more about your machine in the process.

Of course, it’s not always going to be possible for us to tell you exactly what the problem is without carrying out an assessment, inspection or diagnostic.  Because of this, and to also cover this scenario, we inspect every machine before telling you with certainty what the issue is, and indeed how much the final quote will be.

It’ll be a breeze, and definitely something you should not be anxious or stressing about. It’s stress free, we’ll make sure of that.

Well, yes, there must be. It can take many hours of diagnosing and troubleshooting before we can tell you what’s actually wrong and how it would be to have it repaired. Surely you agree that the moment we provide you with that information, you have acquired something of value, thus it needs to be paid for, right?

So, in order to become fully familiarised with the nature of the required repair and provide you with a reliable quotation, we’ll need to inspect the machine so we can determine its current state, what work needs to be carried out, the specs, part numbers, etc.

But don’t let that put you off, we want to be fair with you in exchange, so the inspection is free should you choose to go ahead with our repair quote. There, that’s fair, right?

It all depends though. Sometimes, depending on the nature of the job, we already know exactly what we’ll be repairing and you’ve already agreed that you want it repaired regardless so, we don’t need to inspect! There is no inspection fee, which there wouldn’t have been anyway, because the inspection is free, when you accept the quote. I hope that makes a lot more sense now.

I guess this is when we point you in the direction of our 5 star reviews? https://g.page/computer-repair-norwich

Yes, we’re ahead of the competition by a huge margin and it’s not by accident. We’ve earned it fair and square because we’re different. It’s not about price, it’s about the service, the quality of service. So, we’re not in the “mine is cheaper” race, sorry if that disappoints you, but we’re honest like that, and that is a great quality don’t you think!?

You will get the best service, quality, loyalty,  reliability, accountability and dependability that you could only get from your very best friend. Yes, we charge for it, but every relationship has its price one way or another. You can trust us and that is priceless.

We have the expertise with both machines and people, yes, we’re people people, not distant, cold and overly technical nerds. We’re approachable, experienced, knowledgeable, friendly, qualified, professional, reputable and with excellent communication skills too.

At Computer Repair Norwich, we listen to you first and offer solutions second.

Yes, we absolutely do. Get in touch with our team, provide the address you need us to collect your machine from and they’ll give you a quote on that. It’s very straightforward, that’s just how we work.