About

Why Us

We are affordable and professional and always in a good mood. It’s not all about money. We are here to advise and inform too. We value your custom and want you to love us too, so we’re easy going and fair. Our reviews speak for themselves. Nothing we say will ever speak louder than our reviews…

Our aim is to provide a cost-effective service to ensure your computer equipment is running efficiently and problem free, thereby ensuring the best use of your existing and future investment in computer equipment.

This means you are not wasting your own valuable time due to computer errors and problems because we keep it tip-top!

We’re not geeks, we don’t speak geek. We’re professional and humble and will speak to you with terminology that is universal and easy to understand.

We’re helpful, reputable, experienced, knowledgeable, patient, courteous and always ready to provide you with the best customer service experience.

What matters is that we’re a computer repair shop in Norwich. We specialise in the repair of PCs, Laptops, Tablets, Phones and Gaming consoles. We’re proficient on both Microsoft and Mac. We carry out screen replacements, virus removals, data recovery, and repair those pesky slow computer too. We carry out all manner of upgrades, maintenance and servicing. 5-star reviews across many platforms, rated ‘Excellent’ overall local computer specialists.

You can trust us and that is priceless. Get in touch!

highly trained engineers
highly trained engineers

Our Mission

To offer you the most affordable service. Not a cheap, low quality service, just the best value for money you can get in Norwich.

To be the most professional computer repair company in Norwich, while still maintaining an easy going, friendly relationship with you.

To demystify the industry's jargon and provide accessible and easy to understand information to everyone. No more geek speak!

To empower you with the required information about your repair, so you can make a truly educated decision. We're on your side.

To finally bring to our industry a sense of trust - we're not 'cowboys'. We're the computer repair business you can finally trust.

To provide you with a personalised service, that listens to you and is obsessed about what you want. You're a person, not a number.

Our Advantages

We're small, so we can offer you a personalised service.
You know what I mean – leave it to a big company to look after you like a person, and you’ll be very disappointed, right? Exactly, you’ve been there and know all about it.

We’re smaller, so easier to get things right and with time to spare to dedicate it to you, the person, not just a repair order number.

We're reliable, accountable, responsible and dependable.
We love what we do and take pride in doing it to perfection, so it’s easy to be very personal about the results. This means that every repair and every case is dealt with undivided attention and with success as the only possible outcome – it’s personal, it’s a personal mission.

It’s simple, we work on every device as if we’re doing it for ourselves, our friends or our family members. It’s simple, you get the gist, it’s never a “that’ll do” job.

We work for you, so your needs come first and foremost.
I keep going on about how personalised our service is, but it’s only because it’s true!

You don’t just drop off your computer and we forget your name. No, we will book a time slot for your appointment, so that we can get to know you, what you need and of course, you get the chance to get to know us too! It’s all first name basis by the way.

We're proven over and over again, on the main review sites.
We’ve been doing it so well for so long that we’ve got a never ending amount of proof in the for of reviews – 5 stars reviews!

There are hundreds, and they’re all legitimate. We use review websites where only an account holder can leave a review, so these are all from real people. So much so, that you can search them up and even get in touch with them to find out if they’re lying. Google, Yell, Facebook etc 5 stars across the board.

Customer Testimonials

Fast and friendly service at a fair price!

 

Ali Bunn
Fast and friendly.

Brilliant service very prompt done what he said can't fault in anyway definitely can recommend.

Barry Stone
Pc repair.

Super-fast repair from a friendly and professional bloke.

 

Elizabeth Smith
Recommended.

This customer left a 5 stars rating but no review.

 

Emmie Bulloch
5 stars

Very fast and helpful service, turnaround. Would 100% recommend and use again!

Jonathan Dyble
Very fast and helpful service.

Mick repaired my laptop really quickly and to top it off he is a really nice guy as well.

Jonathan Kime
Recommend him to anyone.

Excellent service!!! Helpful and professional!!! Thank you.

 

Kateryna Rudenko
Excellent service!!!

Great service and very quick. Would highly recommend.

 

Lee Biggs
Very quick.

Very good service. Always available with excellent customer support. Highly recommended, top notch!

Michael Sadd
Top notch!

Fantastic service, highly recommend!!

 

Michaela Vincent
Fantastic service.

Thanks Mick. What a nice person. So happy to know him. Thank you for your best effort.

Nicko Bangun
So happy to know him.

Can't fault the service, very quick and efficient and reasonable too!

Paul Padda
Can't fault the service!

Great service, Mick repaired a laptop screen and I'm delighted with the result.

Richard Hill
Laptop Repair.

Highly recommend. Excellent service! A really nice genuine bloke. Cheers Mick.

Robert Feast
Highly recommend.

Excellent service - I would highly recommend C.R.N to all my friends and family.

Robert Lowe
Highly recommend C.R.N

Fast, professional, efficient and good value for money. Cannot ask for more!

S Hernandez
Very efficient.

Fixed laptop quickly, great service.

 

Scott Hanton
Great service.

Got a bad virus & was sorted out within 3hrs of getting the virus, very happy.

Stephen Burman
Fast and efficient.

Mick worked wonders on recovering my precious files, highly recommended.

Susan Ellis
Got my files back.

Great service lovely that they did the work at my home very polite.

Tony Benson
Processor.

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